Refund Policy

At Dawaris Technologies, we strive to provide high-quality services to all our clients. This Refund Policy outlines the conditions under which refunds may be granted and our commitment to ensuring your satisfaction.

Eligibility for Refunds

Refunds are offered under the following circumstances:

1. Service Not Delivered:

If we fail to deliver the agreed-upon service or product due to reasons attributable to Dawaris Technologies, a full refund may be issued.

2. Service Not as Described:

If the service or product does not match the specifications agreed upon in the contract or order, you may be eligible for a partial or full refund after a review.

3. Technical Issues:

For subscription-based or software services, refunds may be issued if technical issues caused by Dawaris Technologies cannot be resolved within a reasonable timeframe.

Non-Refundable Conditions

Refunds are not available under the following circumstances:

1. Change of Mind:

Refunds will not be issued if you decide to cancel the service after it has commenced or been delivered as agreed.

2. Client Responsibilities:

If delays or issues arise due to incomplete, incorrect, or delayed information from the client, refunds will not be issued.

3. Third-Party Costs:

Any third-party costs, such as domain registrations, hosting fees, or licenses, are non-refundable.

4. Custom Work:

Services involving custom work, such as web development, software development, or graphic design, are non-refundable once approved or delivered.

Refund Request Process

To request a refund, please follow these steps:

1. Contact Us:

Send an email to [email protected] within 7 days of service delivery, clearly stating your reason for the refund request.

2. Provide Documentation:

Include supporting documents, such as order details, invoices, or communication history, to help us process your request faster.

3. Review and Resolution:

Our team will review your request and respond within 5 business days. If approved, the refund will be processed within 10 business days through the original payment method.

Partial Refunds

Partial refunds may be granted in situations where a portion of the service was completed satisfactorily, and only specific elements were not delivered as promised.

Amendments to This Policy

Dawaris Technologies reserves the right to amend this Refund Policy at any time. Changes will be communicated via email or posted on our website with an updated "Last updated" date.

Contact Us

If you have any questions about this Refund Policy or wish to request a refund, please contact us at:

Email: [email protected]

Website: https://dawaristech.com